The hospitality operating system

One operating system for every part of your venue.

A full house. A clear head.

Ticketing, bookings, people and venue operations. Connected around the same guests, places and orders.

Show me Soupy Explore the products

Made in Belfast.Built for the beautiful chaos of hospitality.

One night. Connected.SOUPY / 001

Everything
has its place.

Tonight’s operationExample venue

Bookings18:30

Dinner before the showConfirmed

Sarah Hughes4 guestsTable 08Main bar18:30–20:0090 minutes

Ticketing / Friday nightGood company.
Great comedy.Sarah Hughes 2 tickets

20:00Doors open

SHOne guest record.The booking. The order. The next visit.

Illustrative recordsReal product connections

For the people behind a great night.

VenuesBars & restaurantsEvents & groups

01 / The whole night, together

Hospitality moves fast.
Keep the thread.

The table booking. The ticket. The message asking about dinner. Soupy gives each job a proper home, with the useful context already there.

01
Before the doors
Make a night of it.
Publish the event, book the talent and plan the visit. Tickets, tables, menus and guest choices stay connected.
Ticketing · Bookings · Talent
02
Before the rush
Get everyone ready.
Build the rota, share the hand-over and put the right people in the right places.
People · Rotas · Messages
03
In the thick of it
Keep service moving.
Check tickets at the door. Track arrivals and service. Pick up the guest conversation with the booking beside it.
Check-in · Bookings · Inbox
04
After the last call
Remember what matters.
Keep the visit in the customer history, reward eligible purchases and reconcile stock against sales evidence.
CRM · Loyalty · Supply

Different jobs. Shared records.Guests · Orders · Places · People · Permissions

02 / Get a feel for it

Less explaining.
More doing.

Explore the working capabilities and try the product previews. Example data and future ideas are labelled, so you can see exactly what’s in the product today.

01 / Ticketing

More than a way in.

From a recurring programme to the last scan at the door. Orders, waiting lists, transfers and resale stay part of the same event story.

Series & eventsWeb WalletCheck-in & resale

Explore Ticketing

02 / Bookings

Every table. Every turn.

From a table for two to a visit with several parts. Plan against real availability, collect menu choices and keep the team on the same running order.

Multi-part visitsRunning orderMenus & preorders

Explore Bookings

04 / Inbox

A good reply starts here.

Gmail and published enquiry forms, together in a shared inbox. Review a drafted reply, check the booking context and send when you’re ready.

GmailEnquiry formsReviewed AI drafts

Explore Inbox

And the guest gets one place, too.

Tickets, passes and memberships come together in the Soupy Web Wallet.

Meet Ticketing

03 / Make it your Soupy

Start with the thing
you need most.

A single venue or a whole group. Choose the products that earn their place in your operation, and add more when you need them.

Sell and serve

Ticketing

Series, sales, resale and the door.

Bookings

Tables, activities, private events and the whole visit.

Know and retain

CRM

Guest history, venue sales and permission to follow up.

Inbox

Guest messages, enquiry forms and a considered reply.

Loyalty

Real points. Real reasons to come back.

Run the team and venue

Rotas

Build the week. Fill the gaps. Brief the team.

People

One person. One employment history. Every workplace connection.

Messages

Keep your team and the shift in the same conversation.

Maintenance

Faults captured on shift. Repairs grouped before call-out.

Lost & Found

Lost reports matched to found property, with every return traceable.

Asset Management

Tap it out. Know who has it. Get it back.

Supply & Production

Buying, stock, recipes and sales that add up.

Talent

One talent profile. Every booking in context.

SportPreview

TV sport listings and your venue's screening plan.

DisplaysPreview

Advertising screens and approved operational dashboards.

Turn evidence into action

Automation

Connect the trigger, the decision and the next action.

16 product families. Preview modules are labelled.

Compare the products

Soupy Assistant / Built into your workspace

Ask about the work.
Stay in charge of it.

Find the booking. Check the night’s ticket sales. Ask what needs attention. Soupy Assistant works with the records you’re allowed to see and links you back to the source.

For supported bookings and event drafts, review the proposed details, ask for changes and confirm when they’re right. Your team makes the decision.

Explore connected Bookings

From a request to a reviewed actionExample workflow

01
Describe what you need.
“A table for four on Friday at 7pm.” Missing details are clarified first.
02
Review the suggestion.
Check the guest, resource, date, time and price. Edit or cancel before confirming.
03
Confirm the exact details.
Soupy rechecks your access and availability before creating the booking.

Available where Assistant is enabled. Booking creation supports same-day, single-resource bookings that are free or paid on arrival. Event creation saves an unpublished draft.

Connected, with boundaries

Your operation.
Your rules.

The right context is useful. The right access is essential. Soupy connects the work while keeping each organisation, team member and payment account in its proper place.

Take a look around

Start small. Stay connected.

Use the products you need. Add the next without starting your customer records again.

Give people the right access.

Roles and permissions keep the work with the people responsible for it.

Keep a person in control.

Review AI reply drafts and proposed actions. Your team decides what gets sent or approved.

Connected records. Deliberate decisions.

Ready when your venue is

Your stack was soup anyway. It may as well be good soup.

Show me Soupy Into the products