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11AutomationProduct overview

Let evidence write the first draft.

When this happens, the right work follows.

Turn trusted operational evidence into governed, reviewed action without hiding the decision trail.

In the product today

Manual and scheduled workflows, supported connector triggers, versioned recipes, dry-runs, publishing, pausing, approvals, retries and run history.

See what’s next
Explore the workspaceApp preview

The Automation overview, showing responsibility, connected work areas and operational readiness.

Current workspace layouts with sample data. Nothing is saved or sent.

Product preview · sample data
Example Hospitality Ltd. / Demo venue / Automation

11 · Work area

Automation

Turn reliable signals into useful work, with a clear test, decision, evidence and recovery path for every run.

Operational readiness

Your responsibility
State
View · Manage · Approve effects
Detail
Actions stay limited to the authority assigned to you.
Connected work areas
State
Ticketing · Bookings
Detail
Recipes are limited to records you can operate.
Built-in Ticketing communications
State
Ticketing owned
Detail
Confirmations and waiting-list offers remain in Ticketing.

Based on the current Automation workspace. Search and switch views using sample records. Nothing is saved, sent or charged.

On the other side of the shift

Less friction. More getting on with it.

  1. 01

    Preserve source evidence before normalising it.

  2. 02

    Put approvals and exceptions inside the operating flow.

  3. 03

    Carry approved actions through attributable execution.

What’s included

Made for the job.

The practical details behind the promise. Built around the people doing the work, and connected to the information they need.

  1. 01

    Versioned recipes

    Build a workflow with triggers, conditions, delays, actions and approvals. Keep a versioned record of exactly what was published.

  2. 02

    Manual, scheduled and connected triggers

    Start work yourself, run it on a schedule or respond to supported events from another enabled product.

  3. 03

    Test before publish

    Draft, dry-run, test, publish, pause and retire a recipe without turning an experiment into a live external effect.

  4. 04

    Approvals and exceptions

    Hold high-risk steps for review and keep skipped, failed or blocked work visible to the responsible operator.

  5. 05

    Runs, retries and replay

    See what triggered a run, what each step did, where it stopped and how it was retried or recovered.

Part of the bigger picture

The context comes with it.

The guest, the venue, the team. Useful information should follow the work. Automation connects to shared records, with access controlled for your organisation and your people.

Automation
Shared recordsEventsTrading evidenceApprovals

A clear picture

Today. And what’s next.

Available today

Manual and scheduled workflows, supported connector triggers, versioned recipes, dry-runs, publishing, pausing, approvals, retries and run history.

Product direction

Automation supports the actions each enabled product exposes. It is not a universal agent that can take any action or bypass that product’s permissions and approvals.

Good questions

Automation FAQs.

How does Automation work with other Soupy products?

Other products publish trusted facts and expose governed actions while Automation remains independently entitled and cannot bypass their authority.

Does Soupy overwrite source EPOS data?

No. Source evidence is retained append-only while mappings, normalised facts and later corrections remain attributable.

Can automation bypass approval?

External effects remain governed by the recipe, capability and approval boundary attached to the action.

Does the product preview place a stock order?

No. It demonstrates a reviewed draft and clearly states that nothing is moved or ordered.

Start with the pressure point

Automate the hand-off.

Try Automation