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Product and operating model

How Groups, businesses, Sites, Spaces and Brands fit together.

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Groups, legal entities, sites, spaces and brands

ConceptMeaning and consequence
Group / portfolioA customer account and reporting roll-up containing legal entities. Viewing a Group does not automatically grant every child record or make the Group the seller.
Legal Entity / organisation / business workspaceThe current isolated tenant and the legal seller or employer. Owns its orders, payment policies, employment and business settings. Some interface labels and source identifiers still use organisation or business.
Site / venueA geographical premises operated by a legal entity; owns address, timezone, opening context, devices and local connections.
SpaceA physical room or subdivision within a Site. Physical defaults can inherit from the Site; resources and floor plans remain local.
Area and ResourceBookings inventory within a Space, such as an area of tables, one table or a bookable resource. Areas are not extra tenancy or permission levels.
BrandA customer-facing identity with explicit placements and a default seller. It neither moves a Site nor grants access to a different seller.
Series and EventA recurring/branded programme and a dated occurrence. Event publication and sales resolve their actual seller, Site, Space and other operating dimensions.
Person, Employment and AssignmentA Group workforce identity, an employment relationship with a legal entity, and eligibility at a workplace. An employment record alone does not grant application access.

Historical orders, tickets and credentials retain their recorded seller and operating context. Changing a Brand or Group does not rewrite previous sales. Cross-entity operation needs explicit authority for the exact host, seller, placement, activity and time window. Customer-specific financial or personal data continues to require its own source permission.

Available features depend on your workspace, permissions and connected services. Preview and setup requirements are described in each guide.

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